spirit return policy

A: Our SPIRIT Halloween stores are seasonal locations which are usually open from the end of August to the beginning of November. The return will be posted to your credit/debit card within 2-4 working days. The rest of the year, purchases may be returned online. Horrible place! Please note: We cannot refund the original or return shipping charges. You have until October 20th, 2020 to make any returns or exchanges as long as the items are Spirit Halloween Return Policy. Just follow these super simple steps below: Because of limited quantities available, online only animatronics, Theatrical Quality, Grand Heritage, and Prestige costumes can only be exchanged online. It says I can return within 14 days. I can't speak for EVERY location, but the store HERE where I live will work with you, within reason. I had an item that was very obviously unused, with tags still on, with the (3 day old) receipt. You have until October 22nd, 2020 to make any returns and from October 22nd - 28th, 2020 to make any exchanges as long as the items are unworn, have the original accessories, are in new and resalable condition, and in the original packaging. A: Yes, our Return Policy is posted at our registers, as well as printed on our receipts. Include your item along with the invoice in the box. I got it at the beginning of October so he didn't try it on til about 3 weeks later. But they will work with you if the merchandise you are returning is re-sellable. The next day we brought them back and we were "helped" by the rudest and "sly" customer service rep at the same store. Asked for a refund. International Economy is the cheapest shipping method for us. Exchange online order to our exchange center. Also, share your views and tell us in the comment section we will try to help you. Clerks in store are rude. Attach it along with the packaging box to return it securely. A: Refunds are usually applied within 5-7 business days (Monday-Friday excluding holidays) from the date the returned product arrives at our warehouse. Went there a couple days after October 18th and they said no returns, I can only exchange. The day must count form the delivery date. I ordered costume on October 28 thinking I'd have it on the 30-31st, it came on November 3. I Needed that mask for Saturday evening. Economy shipping service level will only receive credit for a replacement. A:YES! The returned item must be selected from the list. Never in my life have I ever had to deal with this from any other Halloween store.This will be my first and last time shopping there. My sister and I left, went to a different Spirit Halloween to return the wigs and the girl helping us there was like "trying wigs on is fine, we know they don't work for everyone" and proceeded to give us our refund. A limited quantity item such as Animatronics, Grand Heritage, Theatrical Quality And Prestige costumes can only be exchanged online. Please follow the instructions on your invoice on how/where to return your items. A few days later I received an email from Spirit Halloween stating that they are charging me again for the same item plus an extra $13 for shipping. They take a very long time to refund your $$ back into your credit or debit card....but quick to take the $$. I will NEVER EVER go back to this store because of one VERY rude cashier that refused to honor their plainly posted exchange policy. Collect labels by clicking on “Get Label”. Print that label and attach it with the box so that it doesn’t get misplaced. Place new order so that we can get to know about inventory on what you want. The invoice included inside your box contains all detailed information. The cashier then told me I couldn't because I was missing the cardboard, with my failed attempts of explaining the barcode is on the bag not the cardboard piece and it's on the receipt she began rudely over speaking me saying "doesn't matter you we can't take it".... Not my biggest issue... My items were returns and I waited 7 business days for my refund.. When I realized it wasn't the perfect fit for me I decided that I was going to return it. Owned a costume for 10 minutes. What is your return policy for Canada orders? I Needed that mask for Saturday evening. I received the wrong product. Very poor customer service!!!!!! One of our FREE SPIRIT specialists will be happy to help you. We had place we needed to go so we couldn't take them back that day. Everything was in perfect condition but I had lost my receipt. During Halloween season, returns for online order will at our return center postmarked prior to October. Once your new order is placed, you can return the original order to our warehouse for a refund. Items were a pair of earrings and 2 sheets of window stickers. A: If by chance you need to make an exchange, we will gladly accept any items that are unworn with the original accessories, are in new and resalable condition, and in the original packaging within 14 days of you receiving the items. They would not refund me unless they could put it back on a credit card. So my sister and I bought wigs at a store located in mall by our house, well we got home ans tried the wigs on and they didn't fit and looked really weird. If you no longer have your invoice please reach out to us via the live chat link at the top of the page for further assistance returning your items. Will be sending back to you. If not then you will not be eligible to make your return. A: We want to make sure you are 100% satisfied with your purchase from SPIRIT Halloween.We will gladly accept returns that are unworn with the original accessories, are in new and resalable condition, and in the original packaging During the Halloween season, online purchases can be returned in stores. I needed to return a costume that didn't fit with my costume I also purchased a wig. NEVER wasting time here again! If your return was made in store please allow 2-3 business days for it to post to your account. For more details read below. Copyright © 2012 - 2020, ReturnsAndRefunds.com. I had items that I didn't end up needing. Return your product within 14 working days. Different shipping services for order replacement; but you are only responsible for the charges above Economy shipping. *During the Halloween season, we accept online returns to our return center postmarked prior to October 22nd, 2020. She has apparently had no managerial training and could have handled the situation in a more professional manner. Shipping cost is not refundable to the guest. The returned items must still be in their original packaging and have no signs of wear or use. First place an online order for replacement items. within 14 days of you receiving the items. Enter your order # and your billing zip code then press continue. Take the product you want to exchange and your invoice to the SPIRIT Halloween nearest you. Package shipping is available for 50 states. Remember, we cannot refund the shipping charges. I called the manager to let her know I would contact corporate, and she raised her voice abruptly, barked "Have a great night!" If your return was made in store please allow 2-3 business days for it to post to your account. She was extremely rude, and i told her she was rude. I want a full refund for the mask that I did not get.. Returning detail is there on the receipts. I want my money back 30 bucks down the drain, hello, I have been trying to call for hours. You have until October 22nd, 2020 to make any returns and from October 22nd - 28th, 2020 to make any exchanges as long as the items are unworn, have the original accessories, are in new and resalable condition, and in the original packaging. It also states " items must be in original packaging,unworn and accompanied by the original sales receipt." Neither one fit. Apply Now Copyright © 2020 Spirit Airlines, Inc. All Rights Reserved. Return online order to our return center postmarked during Halloween. Spirit Airlines do not have any refund of the airfare for the cancel tickets. I received a childs witches costume. View complete Spirit Halloween Return Policy. During the Halloween season this process may take up to 4 weeks. When I called customer service, who didn't know how to handle my problem bc it was an in store purchase, he told me that I had to take a picture of my receipt and email their customer service AND wait an additional al 2-3 business days for a reponse..

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